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FREE SHIPPING OVER $100 + FREE RETURNS
It is thanks to our partnership with Trees for The Future, an award-winning global tree planting organization, that we can guarantee you that your purchase will directly allow us to plant a new tree on the planet. We donate a fixed amount of money per shoe sold in order to allow Trees for The Future to plant more and more trees.
If you selected Regular US Ground Shipping, your order will arrive according to the transit times located here. Please note that this does not account for the 1-2 business day processing time required once your order is submitted to our warehouse.
Your pre-ordered shoes will be shipped according to the date that was stated on the product page. If you ordered another item in addition to a pre-order one, your whole order will be shipped as soon as your pre-order item is ready to ship.
Inkkas is happy to offer Free Shipping within the U.S. on all orders of $100 or more!
All of our shoes are made in Mexico. The signature woven textiles are supplied from local artisans in Peru. When you buy our shoes you are buying an authentic Latin American product created by locals in those countries. Click here to learn more about the process.
Inkkas fabrics are produced in partnership with local Peruvian workshops that are wholly owned by resident Peruvians. The factories are modern, safe, and abide by the most stringent labor law restrictions. All employees are above 18 years of age and are fairly compensated with a wage that is 2 to 5 times the average wage in Peru and Mexico.
If your shoes are currently not in stock, please check back in a few days! We receive a new shipment of shoes almost every two weeks and it takes about a week for the shoes to be loaded up onto the website.
At this time, Inkkas only makes shoes in “regular” standard widths. We do not currently offer wide sizes.
Gifts certificates are available under the shop link on the website. We have them available for holidays, birthdays, etc.
We do not recommend putting Inkkas shoes in the washing machine. Instead, we recommend using a spray-on fabric cleaner to keep your Inkkas clean and lookin' good.
Inkkas is always looking for ways to help others and, because of this, we offer a unique program to take back old pairs of Inkkas that are in good condition in order to donate them to non-profit organizations that provide them to people in need. How does it work? It's easy. Simply email us at support@inkkas.com with a picture of your old Inkkas and we'll send you a prepaid postage slip to send us your old shoes. Once we receive them we will dispatch the old shoes to one of our non-profit partners that will provide them to people in need around the world. It's that simple!
Yes, Inkkas provide arch support that is sufficient for the curvature of the average foot. However, if you typically wear orthopedic insoles in your shoes, you may want to use these orthopedic insoles in your Inkkas well. Inkkas' insoles are removable to make room for orthopedic inserts.
Don't worry! If you made a mistake in your order such as putting in the wrong shipping address or choosing the wrong size, please contact support@inkkas.com as soon as possible and we will do everything we can to correct your order if it has not been sent out.
Inkkas support agents work from 9:00 AM to 5:00 PM (Eastern Standard Time) from Monday to Friday. We are committed to responding to customer inquiries within 24 to 48 hours during business hours. Please note that we do not respond to customer inquiries during weekends and/or holidays.
