Privacy policy

Last Updated: October 26, 2026

Global Footwear, LLC (together with its affiliates, “Inkkas,” “we,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you online (e.g., through inkkas.com) and offline (e.g., through customer support channels and in-person promotional activities), and the choices and rights you have regarding that information.

This Privacy Policy is incorporated by reference into the Inkkas Terms of Service. By providing your personal information to Inkkas, you acknowledge that Inkkas may collect, use, and disclose your personal information as described in this Privacy Policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at ops@inkkas.com, call +1-347-471-1403, or write to Global Footwear, LLC, 6 Ethan Allen Dr, Ste 4, South Burlington, VT 05403. For the purposes of applicable data protection laws, Inkkas is the controller of your personal information unless otherwise stated.

1. Scope

This Privacy Policy applies to personal information processed by Inkkas in the course of our business, including through inkkas.com and any related websites, mobile experiences, social media accounts, blogs, chat, events, and other online or offline offerings (together, the “Services”).

2. Information We Collect

The personal information we collect depends on how you interact with us and the requirements of applicable law. We collect information from current, prospective, and former customers, visitors, and guests through the following channels:

A. Information You Provide Directly to Us. When you use the Services, contact us, register for an account or our loyalty program (InkPass), place an order, enter a giveaway, or sign up for emails or text messages, we may collect your name, email address, mailing address, phone number, account credentials, order and payment information (such as billing address and payment confirmation), gift card, loyalty, referral, and review information, and other information you choose to provide.

B. Communications. We collect information when you request information, register to receive email or text messages, participate in promotions or loyalty programs, or otherwise communicate with us. Where permitted by law, we may record and store customer support calls and chat conversations.

C. Surveys and Reviews. We (or third parties acting on our behalf) may invite you to participate in research, surveys, or product testing, or to provide reviews and testimonials. Participation is voluntary. We may use this information to improve our products and Services and in any manner consistent with this Privacy Policy.

D. Giveaways and Contests. If you enter a giveaway or contest, we may collect your contact information and other information needed to administer it. To the extent permitted by law, we may also use this information for other promotional, marketing, and business purposes. See our Giveaway Rules.

E. Public Posts. Information you disclose in public areas of the Services (such as product reviews) or on third-party sites (such as social media) is public and is not subject to the protections of this Privacy Policy.

F. Information from Third Parties. We may receive information about you from other sources, including service providers that support our Services (such as Shopify), payment processors, data partners (such as Experian), and advertising and analytics partners, to supplement the information you provide. We treat this information in accordance with this Privacy Policy.

G. Automatically Collected Information. When you visit the Services, open or click our emails, or interact with our advertisements, we and our partners may automatically collect information such as your IP address, cookie and device identifiers, mobile advertising identifiers, browser type and language, approximate location derived from your IP address, operating system, internet service provider, referring and exit pages, the date and time of your visit, pages viewed, links clicked, items viewed or added to your cart, and other actions taken on the Services (“Usage Data”).

3. How We Use Your Information

A. Providing Products and Services. To process payments, fulfill orders, arrange shipping, handle returns and exchanges, create and manage your account, administer loyalty and gift card programs, respond to questions and support requests, personalize product recommendations, and send you notifications about your account, orders, and transactions. We may also enable Shopify to match your account with other Shopify services you choose to use (such as Shop), in which case Shopify will process your information as described in its own privacy policies.

B. Administrative Purposes. To measure interest in our products, develop new products and Services, ensure quality control, verify accounts, maintain and administer the Services, prevent prohibited or illegal activity, and enforce our Terms of Service.

C. Marketing and Advertising. To send you marketing communications by email, text message, or postal mail (where you have opted in or as otherwise permitted by law), including about offers, new products, and back-in-stock items, and to show you advertisements on our Services and on third-party websites and platforms. You can opt out at any time as described in Section 6.

D. Research and Analytics. To understand how people use the Services, improve our products and Services, and create anonymized or aggregated information. Anonymized or aggregated information is not personal information, and we may use and share it for any lawful purpose.

E. Security and Fraud Prevention. To detect, investigate, and prevent fraudulent, illegal, or malicious activity and to keep the Services secure. If you create an account, you are responsible for keeping your login credentials safe.

F. Legal and Other Purposes. To comply with legal obligations, respond to lawful requests, resolve disputes, establish or defend legal claims, and for any other purpose disclosed to you at the time we collect your information or with your consent.

If you are located in the European Economic Area or the United Kingdom, we process your personal information on the basis of performing our contract with you, our legitimate interests (such as selling our products, keeping our Services secure, and improving our Services), compliance with legal obligations, or your consent, as applicable.

4. Cookies, Pixels, and Similar Technologies

We and third parties that provide content, advertising, or other functionality on our Services use cookies, pixels, web beacons, software development kits, local storage, and similar technologies (“Technologies”) to collect information automatically. For information about the cookies used to power our store with Shopify, see shopify.com/legal/cookies. Our uses of Technologies fall into these categories:

A. Operational. Technologies necessary to operate the Services, including to enable shopping carts and checkout, detect irregular activity, prevent fraud, and improve security. Our website uses cookies to keep track of items in your cart, including when you abandon your cart, and this information is used to determine when to send cart reminder messages by email and text message.

B. Performance and Analytics. Technologies that help us understand how visitors use the Services, whether you have interacted with our messages, and how to improve our content and tools.

C. Functionality. Technologies that remember your preferences, recognize you when you sign in, and personalize your experience.

D. Advertising. First- and third-party Technologies used to deliver ads relevant to your interests on our Services and on third-party sites, measure ad performance, and reach people similar to our customers (for example, by sharing a hashed customer list with advertising platforms such as Meta, or by placing a third party’s pixel on our Site). We also use Shopify’s advertising services, such as Shopify Audiences, to help personalize the advertising you see on third-party websites.

Most browsers accept cookies by default, but you can set your browser to remove or reject them. Blocking cookies may affect the functionality of the Services and may not completely prevent us from sharing information with advertising partners. See Section 6 for additional opt-out options.

5. How We Share Your Information

A. Vendors and Service Providers. We share information with vendors and service providers that perform services on our behalf, including order fulfillment and warehousing, shipping, web hosting and e-commerce (including Shopify), payment processing and fraud prevention, data analytics, customer support, email and text messaging, and cloud storage. We require service providers to use personal information only as necessary to perform services for us or to comply with law.

B. Business and Marketing Partners. We share information with business and marketing partners, including Shopify and advertising networks, to provide Services and to advertise to you. Our partners use your information in accordance with their own privacy notices. We may also share information with partners with whom we jointly offer products, promotions, or giveaways; in those cases, the partner’s name will be identified.

C. At Your Direction. When you direct us to or consent, such as when we ship products to you or you use social media widgets or login integrations.

D. Affiliates and Professional Advisors. With our affiliates for internal business purposes, and with our legal, financial, and other professional advisors.

E. Legal Disclosure. When we believe disclosure is required or appropriate to comply with law, legal process, or government requests; to enforce our Terms of Service or other agreements; to collect amounts owed; to protect the rights, property, or safety of Inkkas, our customers, or others; or in connection with an investigation of suspected or actual illegal activity.

F. Business Transfers. In connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, your information may be transferred as permitted by law. We will endeavor to require the recipient to honor this Privacy Policy.

Categories disclosed. In the past 12 months, we have disclosed the following categories of personal information for the business purposes described above: identifiers (such as name, email, phone number, and address); customer records information; commercial information (such as purchase history and order information); internet or other electronic network activity (Usage Data); and approximate geolocation derived from IP address. We have disclosed these to service providers, business and marketing partners, and affiliates.

“Sales” and “sharing.” Through our use of advertising partners and Technologies, we have “sold” or “shared” (as those terms are defined under applicable state privacy laws) the following categories of personal information in the past 12 months for advertising and marketing purposes: identifiers (such as name, email address, and phone number); commercial information (such as records of products purchased); internet or other electronic network activity (Usage Data); and inferences drawn from this information. The recipients are business and marketing partners, including advertising networks. We do not sell or share sensitive personal information, and we do not use or disclose sensitive personal information to infer characteristics about you. We do not knowingly sell or share the personal information of consumers under 18 years of age.

6. Your Choices and How to Opt Out

A. Email. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email. We will continue to send non-promotional emails related to your account and orders.

B. Text Messages. Reply STOP to any marketing text message to opt out. See Section 12 for more information.

C. Targeted Advertising, “Sales,” and “Sharing.” You can opt out of the sale or sharing of your personal information and of targeted advertising by visiting our Your Privacy Choices page. To opt out of personalized advertising with third-party services supported by Shopify, visit privacy.shopify.com. You may also opt out of interest-based advertising from participating companies at optout.aboutads.info and optout.networkadvertising.org, and of Google Analytics at tools.google.com/dlpage/gaoptout. Cookie-based opt-outs must be set on each browser and device you use.

D. Global Privacy Control. Our website recognizes the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we will treat it as a valid request to opt out of the sale or sharing of your personal information and of targeted advertising for that browser or device and, where we can associate the browser or device with your account, for your account. Learn more at globalprivacycontrol.org. Other than GPC, we do not currently respond to “Do Not Track” browser signals.

E. Account Information. You may review and update your account information at any time by logging into your account. To request deletion of your account, email ops@inkkas.com.

7. Your Privacy Rights

Depending on where you live, including if you are a resident of California, Colorado, Connecticut, Maryland, Virginia, or another U.S. state with a consumer privacy law, or of the European Economic Area or United Kingdom, you may have some or all of the following rights. These rights are not absolute, and we may decline a request as permitted by law.

• Right to Know / Access: Request information about the categories and specific pieces of personal information we have collected about you, and how we use and share it.
• Right to Delete: Request deletion of personal information we maintain about you, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Portability: Receive a copy of your personal information in a portable format.
• Right to Opt Out: Opt out of the sale or sharing of your personal information, targeted advertising, and certain profiling, as described in Section 6.
• Right to Restrict or Object: Where applicable, ask us to restrict or stop certain processing.
• Right to Withdraw Consent: Where we rely on your consent, withdraw it at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

How to submit a request. Email ops@inkkas.com with the type of request (for example, “Right to Know,” “Right to Delete,” or “Right to Correct”) and your state or country of residence in the subject line, and include the full name and email address associated with your account or orders. We may need to verify your identity before responding. You may designate an authorized agent to submit a request on your behalf; we may require proof of the agent’s authorization and may ask you to verify your identity directly with us. We will respond within the time required by applicable law (generally 45 days).

Please note that if we delete your personal information, some Services will no longer work the same way. For example, your loyalty points and rewards will be forfeited, and your account, order history, and saved preferences will no longer be available.

Appeals. If we decline your request, you may appeal our decision by replying to our response or emailing ops@inkkas.com with “Privacy Request Appeal” in the subject line. We will respond to your appeal within the time required by applicable law. If you are not satisfied with our response, you may contact your state attorney general or, if you are located in Europe, your local data protection authority.

Financial Incentives. We offer financial incentives, such as discounts for signing up for emails or text messages and our InkPass loyalty program. The material terms are presented to you when you sign up. You may withdraw at any time by unsubscribing or contacting us. We reasonably estimate the value of your data to be equal to the value of the incentive offered, based on our expenses related to the program.

Nevada Residents. Nevada residents may submit a request that we not sell their personal information by emailing ops@inkkas.com.

8. Security and Retention

We maintain physical, electronic, and procedural safeguards designed to protect your personal information, and we use encryption to protect payment information in transit. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We recommend that you do not send sensitive information to us through insecure channels.

We retain personal information for as long as needed to provide the Services, maintain your account, fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we will delete, destroy, or de-identify it in accordance with our retention practices and applicable law.

9. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at ops@inkkas.com and we will delete it as required by law.

10. International Users

We are based in the United States, and your personal information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. If we transfer personal information out of the European Economic Area or United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, unless the transfer is to a country that provides an adequate level of protection.

11. Third-Party Sites, Payment Processors, and User Content

The Services may link to third-party websites and platforms, including social media. We are not responsible for their privacy practices, and we encourage you to review their privacy policies. When you make a purchase, your payment information is collected and processed by our third-party payment processors and is governed by their terms and privacy policies. Reviews and other content you post in public areas of the Services are public, and we are not responsible for how others use information you choose to make public.

12. SMS Messaging Terms and Privacy

Inkkas operates an SMS marketing and transactional messaging program. This section explains our SMS-specific data practices in accordance with the TCPA and wireless carrier guidelines. By signing up for SMS marketing, you agree to our SMS Messaging Terms & Conditions.

A. How to Opt In. You may opt in by submitting your mobile number through a sign-up form on inkkas.com, entering your mobile number at checkout and consenting to SMS marketing, texting a designated keyword to our short code, or entering your number in a pop-up or promotional event opt-in form. By opting in, you expressly consent to receive recurring automated marketing text messages from Inkkas at the number provided. Consent is not a condition of any purchase.

B. What We Send. Promotional offers, exclusive discounts, and sale announcements; new product launches; personalized recommendations based on browsing or purchase history; abandoned cart reminders (see Section 4A); and order confirmations, shipping updates, and return notifications.

C. Message Frequency and Costs. Message frequency varies and may increase during promotional periods. You may receive up to 8 marketing messages per month. Message and data rates may apply.

D. How to Opt Out. Reply STOP to any marketing text message to unsubscribe. You will receive one confirmation message and no further marketing messages. You may also opt out by emailing ops@inkkas.com. Opting out of SMS marketing does not stop transactional messages related to active orders.

E. Help. Reply HELP to any message for assistance, or contact us at ops@inkkas.com or +1-347-471-1403.

F. SMS Data We Collect. Your mobile number; opt-in date, time, and method; message engagement data (such as delivery status and link clicks); opt-out date and method; and purchase or browsing activity following an SMS link click. We use this data to operate the SMS program, measure its effectiveness, and comply with legal and carrier requirements.

G. SMS Data Sharing. We will not share your SMS opt-in with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including platform providers, phone companies, and other vendors who assist in delivering text messages. SMS opt-in data and consent status are never sold, rented, or shared for third-party marketing purposes. This applies independently of any other data-sharing provisions in this Privacy Policy.

H. SMS Data Retention. SMS opt-in and consent records are retained for the duration of your subscription and for a reasonable period afterward as required by law or carrier requirements. After you opt out, your number will be suppressed from future marketing messages.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the revised Privacy Policy on this page and update the “Last Updated” date above. If we make material changes, we will provide additional notice as required by law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at ops@inkkas.com, call +1-347-471-1403, or write to Global Footwear, LLC, 6 Ethan Allen Dr, Ste 4, South Burlington, VT 05403.