Shipping

Your next adventure starts here. Find shipping options, delivery estimates, and answers to common questions below.

U.S. Shipping

Do you offer free shipping?

Yes! Orders of $130 or more qualify for free shipping within the continental U.S. Eligible orders receive free shipping automatically at checkout.

InkPass Rewards members can also access a free U.S. shipping benefit. Visit our Rewards page for details.

Free shipping excludes Alaska, Hawaii, and Puerto Rico.

What shipping options are available?

Available shipping methods and rates appear at checkout based on your delivery address.

Shipping methodCostEstimated arrival after shipment
No-Rush GroundShown at checkout; free for eligible orders6–10 business days
Standard GroundShown at checkout; free for eligible orders3–7 business days
UPS 2-Day AirCalculated at checkout2–4 business days

Please allow additional time for order processing. UPS 2-Day Air refers to transit time after shipment, rather than two days from placing your order.

These estimates apply to continental U.S. orders. Delivery times may vary by destination and carrier conditions.

When will my order ship?

In-stock orders generally begin processing the next business day, subject to availability and payment verification. Business days exclude weekends and holidays.

Delivery dates are estimates. Order processing, carrier delays, and holiday volume may affect arrival times.

Pre-Orders

When will my pre-order ship?

The product page displays an estimated shipping date when you place your order. We do our best to provide accurate estimates, but dates may change.

We’ll email your tracking information once your order ships. For an update, contact help@inkkas.com with your order number.

Tracking & Order Help

How do I track my order?

Sign in to your account to see your order status and tracking. We’ll also email you a tracking link when your order ships. If you don’t see it, check your spam or promotions folder.

I entered the wrong shipping address. What should I do?

Email help@inkkas.com as soon as possible with your order number and the correct address. We’ll do our best to help, but address changes aren’t guaranteed once fulfillment is underway.

My package is delayed, missing, or damaged. What should I do?

Check your tracking link for the latest carrier update. If your package appears lost, arrives damaged, or is marked delivered but hasn’t arrived, submit a claim here. Include photos if your package or items arrived damaged.

Returns & Exchanges

Do you cover return shipping?

Visit our Returns & Exchanges page for return windows, shipping costs, eligibility, and instructions.

International Shipping

Do you ship internationally?

Yes—we ship worldwide! Available shipping methods and rates appear at checkout.

Do you offer free shipping to Canada?

Canadian orders of $200 or more qualify for free shipping. Eligibility is reflected at checkout.

Free shipping is not currently available for other international destinations.

How long does international delivery take?

Please allow approximately 14–20 business days for international delivery. Timing varies by destination, shipping method, and customs processing.

Will I need to pay customs duties or taxes?

Any applicable import duties, taxes, or customs fees are the recipient’s responsibility. These charges are set by the destination country.

Still Need Help?

Email help@inkkas.com with your question and order number. We’re happy to help.